Highpoint Shopping Centre is excited to be underway with an extensive centre refurbishment aimed at enhancing parts of the centre to refresh the look and feel, improve access and create a better experience for our customers. The works form part of Highpoint’s masterplan to continually evolve the Centre and cement its place as the leading shopping and lifestyle destination in Melbourne’s West.
The creation of new engagement zones will include additional seating pods, custom-built experiential outposts and significantly more greenery to encourage customers to pause, engage and rejuvenate during their Highpoint journey. The refurbishment will also include, an upgrade to floors, balustrades, ceilings lighting and vertical transport to create a refreshed look and feel throughout the Centre.
Shopping convenience has continued to remain a priority and customers will not experience interruptions. The upgrades will continue to largely take place outside of general trading hours and access to after-hours trading precincts (such as Level 1 Dining & Entertainment precinct and Level 3 Fresh Food precinct) will remain unchanged. Customers are welcomed at Highpoint’s Customer Service Desk on Level 3 should they have any questions regarding the refurbishments. Alternatively, you can submit an enquiry to the Customers Service Desk via a contact form (click here
With the works well underway, we are pleased to announced the new Centre Court escalators running between Level 3 and Level 2 are now operational. There will continue to be upgrade works to flooring, column treatments and ceilings into 2020, but this will not affect the operation of the escalators.
Construction will continue to be carried out in a staged program, with works still on track to be completed by mid-late 2020.
2020 UPGRADE UPDATES
Hoyts Travelators Closure
21 January 2020
To make your shopping experience more enjoyable, we will be upgrading the travelators between Level 1 and 2. During this time please use the lifts near Grill'd on Level 1 and Tree of Life on Level 2, or make use of our brand new Centre Court escalators.
Big W Escalator Closure
4 February 2020
The changes keep coming! The escalators located between Big W (Level 3) and Best & Less (Level 2) are being upgraded to improve your shopping experience. If you’re on Level 2 and need to gain access to Levels 1, 3 or 4, we suggest using the lift located next to Tree of Life. If you’re on Level 3 and need to gain access to level 1, 2 or 4, we suggest using the lift located next to Cotton On.